What do we do?
Jackson Technology Services is a computer consulting business located in Rome, Georgia. We specialize in providing IT support for small businesses without a full time IT department. We offer IT solutions and guaranteed service satisfaction. We can repair and service most computers, hardware, servers, and network devices. Our technicians can provide on-site service, help desk support, and quick response times that help keep your business running.
If you’re not sure what’s wrong with your computer, we would be happy to diagnose it for free. Once we determine what is needed for your repair, we will contact you with an obligation free repair quote. You can elect to continue with a repair, or not, the choice is always yours.
Much like auto mechanics, people need an honest and capable IT technician when it comes to their computers. That’s where we come in. We’ve built our clientele by word of mouth and our good reputation. We’re known for providing quality computer and IT support as well as being open and honest about potential costs.
Free Diagnosis - No Repair, No Charge
Jackson Technology Services offers free computer diagnostics on most computers and systems. If we can’t repair your computer, we won’t charge you a bench fee*.
*Computers needing disassembly to be diagnosed are not included in the free computer diagnostics.
Need help with a computer, printer, or application?
Have a remote support number from a tech?
We use GoToAssist as our remote support program.
To start a remote support session, fill out your name and enter the support key given to you by one of our techs. This will download the software needed. You’ll need to install the program by saying “yes” or “okay” to any windows that may open on your screen.
What have our clients said about us?
We’ve been using Jackson Technology since its beginnings and before. The founder worked for a company we employed and when they closed and he started his own business there was never any question that we would use him. I would not hesitate to recommend them. They are not only reliable but very conscious of our office environment and do their best to make sure we are not inconvenienced.
My computer crashed over Memorial Day weekend and somehow my hard drive was damaged so that they couldn’t make an image of it. Kevin and Ken restored my data from a backup and I am back in business. Thanks for great work.
Jackson Technology Services
3123 Martha Berry Highway
Rome, GA 30165